Shipping Policy
Our store operates from Monday to Friday, and we make every effort to process all orders within 2-5 business days after they are received.
Order Processing & Delivery
- Processing Time: 2-5 business days (Monday – Friday). Orders placed after 5:00 PM EST are processed the next business day.
- Transit Time: 7-12 business days (Monday – Friday), depending on your location.
- Total Delivery Time: 9-17 business days from the time you place your order.
- Note: Delivery times may be delayed during holidays (e.g., Thanksgiving, Christmas) or due to unforeseen events. We’ll keep you updated!
Please note that these time frames are general estimates, and actual delivery times may vary depending on your location and external factors beyond our control.
Shipping Cost
- Standard Shipping: $7.99 for orders under $100.
- Free Shipping: Available on all orders $100 and above.
- Shipping Zone: Continental USA only (excludes AK, HI, and territories unless specified).
- Carrier: We partner with trusted carriers like USPS and FedEx to ensure safe delivery.
Custom Fees (Duties and Taxes)
You don't need to pay. We will take care of the duties and taxes so you don't have to worry about it.
Tracking Your Order
Once your order has been shipped, you will receive an email notification with your tracking details. This will allow you to monitor your package’s journey and estimate its expected arrival.
If you have any questions or need assistance regarding your order status, feel free to contact us at support@zipglow.com. Our team is always ready to help!